If you have been involved in an accident where there are injuries, Call 000 and if you can, make sure that everyone gets the treatment they need. It's very important to get to a safe place if you can, preferably off the road. Render assistance only if safe and you are able to do so.
When calling 000, the call-taker will ask if you require Police, Fire or Ambulance. If you’re unsure which to ask for, ask for Ambulance for accidents with injuries or Police for minor accidents without injuries. The emergency services will communicate between themselves to make sure the right vehicles and responders respond to the accident.
The call-taker will ask you a series of questions, such as your location, whether anybody is trapped in a vehicle, how many people are injured, are any vehicles on fire or leaking fuel. You must stay on the line if you can and answer all of the call-taker’s questions so they can send the right vehicles to help.
Different vehicle towing is designed to serve different purposes.
The most popular types are;
A flatbed tow truck or Flat-Top Tow Trucks
Hook and Chain Tow Trucks
Wheel Lift Tow Trucks
Integrated Tow Trucks (Mainly for Heavy Haulage such as other trucks).
Trade towing is not restricted to just breakdown recovery. It also includes most other types of non-accident towing, such as;
Car transport when moving house, either local or interstate
Pick up and Delivery from Vehicle Auction Houses
Pick up and Delivery of vehicles purchased from local or interstate
Unique, antique, and specialist vehicle transport
Equipment Transport, such as scissor lifts and large generators
Caravan Transport
Location is a critical factor and the most asked question in these instances is a question you will ask is “Where is a tow truck near me?”, especially if you are looking for a car breakdown towing service.
If you are in and around Cranbourne, then the obvious choice is Towing Cranbourne as a professional local towing company. The closer the tow truck, the quicker the pick-up.
The suitability of the available Cranbourne towing service will also be an important factor. In most situations, Tilt Tray transport is the most versatile option.
Time of day must be factored in too. If you’re stuck at say 3 am, you will need an emergency Cranbourne towing company that provides 24 hours a day service. For non-breakdown, you may need to meet deadlines that will require out-of-hours tow service transport.
Towing cost is also a major factor. Using a towing service from further away will add to travel time and towing costs. Choosing a local Cranbourne towing provider will lessen time and cost if you are in and around Cranbourne. You also need to consider how much you can afford and use an affordable towing service.
Using a professional and reputable towing service will ensure you match a reputable company with professional service and excellent value for money. Many towing companies may offer cheap car towing services, however, as with most services, you will always get what you pay for.
Payment choices are also important. Be sure that you can pay by credit card, debit card and other means if you don’t have the required cash available.
Insurance status is vital, to cover your items in case of damage to your car, equipment or even caravan. Always ask a potential towing service provider whether your valuables will be fully insured whilst in their care.
How you are treated is critical. You can tell very quickly by talking on the phone and how you are treated by the person on the other end whether you would like to use that company and whether they offer a friendly service.
A helpful experience with excellent customer service, especially during your time of need, goes a long way towards resolving your current situation or for ongoing business purposes for non-breakdown customers. In this case, you can be the judge of our performance.
Established towing companies are also very important to consider and provide 24 Hour Towing service. It provides affordable towing services, to ensure your safety, financial protection, long-distance towing, and to make sure one of your greatest investments will receive the greatest of care.
Reputation can be difficult to research, especially if you don’t have time on the side of the road to do your research. The best method here is to not use vehicle towing services that you know have a bad reputation or those that you may have used in the past that don’t meet your expectations.